She says, quote "oooh sorry that's not so", endquote. I give her the previous address I lived at, knowing that NO addresses should be on my credit report except the one I'm currently at because I had requested old and inaccurate addresses removed in 2008 and none of them have popped up on any of my credit reports since then. I tell her i'm going to forward this to my attorney, the attorney general and the FTC she says she will look up my information, and she may have to transfer to supervisor she asks for an old address.
If you continue with this request, it will replace any current temporary freeze on your credit file." Our records indicate that your security freeze currently has an active temporary lift on your credit file. She says the freeze is already in place i say no it's not and read her whats on my screen: I call the security freeze department and reach SARAH. Pathetic, right? but I've been through enough of these calls that I really am grateful not to get the runaround when I ask what call center someone is located at. For telling me where she was located instead of repeating 'we are not allowed to give out that information we are headquartered in atlanta georgia' I tell her thank you and that she did a great job. JOAN tells me I need to call security freeze dept at 8, after I tell her I'm angry and why, she states they don't have option to transfer, when I ask where she's located, she only hems and haws once first saying "we are headquartered in atlanta ga, have 15 sites around the globe," then when I ask again she says I've reached india. online number just forwards to the automated ordering line I had to go to my Skype account, thank god I had it saved in my history) this is the short version of the conversation I had just now with Equifax of India, starting at Equifax Customer Care 8:
The only thing I can really do at this point is contact an attorney and the Federal Trade Commission, right? After a hell of a search online and by phone to find a phone number to speak to a live person (doesn't exist. I'd love to show EVERYONE copies of the screen captures I made yesterday and today. NewStart, after the conversation I just had with Equifax of India I might be placed on the same list as your husband (Though, they won't give you credit freeze, and it's not a fraud alert they placed on you alls account, right?) Each time I'd call customer service the reps would go 'hmm, there's a block here let me remove the block, it should be good in 24 hours'. I tried three times to get it, and each time it wouldn't accept my credit card information and would give me a message to call customer service.
I don't use Scorewatch or Goldwatch because apparently I've been BARRED from getting them, at least circa 2008 and early 2009. Daisy, I used google 'equifax credit freeze' - gives the options to request by phone, online and by mail. What do I do if someone manages to steal my identity during this time period? That's a security breech on Equifax' part, is it not, to have this kept open? (Also, the name on my letter is wrong - and it's been wrong for a couple years at this point - thanks Asian Female Phone CSR however several Equifax reps have sworn up and down in the past that what I see on my credit reports is NOT what they have on their system and not to worry about it there's nothing they can do about it because there's nothing to fix on their end.)Īnyway, what would be the best possible way to deal with this at this point? I took a screen capture of the Equifax notice, my original letter, and today's date. I tested it - sure enough, my Equifax is open today and not closed per my request and per the letter I received and downloaded confirming my request. I was going to remove the credit freeze again for another card and got a notation from Equifax that I currently already have a temporarily credit freeze lift. I have a copy of the letter which states the time period as to. I temporarily removed a credit freeze to apply for a USAA affiliate card (was approved.